Hospitality Supervisor - Apprenticeship - Level 3

They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

You will need:

• GCSE grade 3 or above in English and Maths
• A suitable employer who is available to start you as an apprentice

An interview will be required to identify your potential, commitment and motivation to achieve the apprenticeship. We will also use the interview as an opportunity to discuss your employer. Depending on your level of English and Maths, you may be asked to complete an initial assessment to show your ability to complete a further level 2 qualification in English and / or Maths.

How long is this course?

1 year (minimum)

When does this course start?

If you are still in school or are yet to find an employer, please apply below.

How many hours / days per week is this course?

This course can be started at any point throughout the year, as agreed with your employer.

What qualification will I achieve?

You will choose one specialist function from the following:

• Food and Beverage Supervisor
• Bar Supervisor
• Housekeeping Supervisor
• Front Office Supervisor
• Events Supervisor
• Hospitality Outlet
• Concierge Supervisor

Functional skills Maths and English level 2.

How is my course assessed?

You will be assessed to the Apprenticeship Standard using four complementary assessment methods to take a view of their overall performance in their job. The End Assessment Process will consist of:

• On demand multiple choice test
• Practical observation
• Business project
• Professional discussion

The End Point Assessment process will be carried out by an independent and impartial Assessor.