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If you’re going to be absent for a lesson (even if it’s being taught online!), it’s really important that you call our absence line on 01553 815999.


You should call this number for all types of absence, including sickness episodes, medical appointments (in advance) and any type of lateness. If we aren’t available to answer the phone, you’ll have the opportunity to leave a voicemail and your absence will be processed during the working day. By confirming an absence with us, we will update the attendance section on the student portal to reflect this and you will no longer receive attendance related texts from us for the duration of your absence.

Whether you speak to a member of staff or leave a voicemail, please tell us:

  • Your name, student number and course
  • Why you are going to be absent. If you are unwell, it’s really important that you tell us your symptoms with the current situation regarding Covid-19. If you do not tell us your symptoms, a member of staff will have to call you back to discuss further
  • How long you expect to be off for

If you have any queries regarding an absence, please contact our business support team at This email address is being protected from spambots. You need JavaScript enabled to view it.

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General Enquiries
01553 761 144

Student Services
01553 815 271


If you would like to ask a question, please complete the form below and we will get back to you as soon as we can.

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